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Processing Steps After Placing an Order with Fast Track Trading
When you place an order with Fast Track Trading (FTT), your order goes through several steps before it is completed. Here’s a breakdown of what to expect after you place an order:
Step 1: Order Created
This is the initial step where you select your payment method and complete the checkout process. Once your order is created, you will receive a confirmation email.
Step 2: Payment
In this step, you must complete a bank transfer or pay via crypto to the details specified depending on your selected payment method. Payment processing time is typically around 30 minutes for crypto transactions or 3-5 days for bank transfers for FTT to receive your funds. FTT uses KYC (Know Your Customer) to verify that you are the one making the payment, so you don’t need to worry about your payment not being matched to your account.
Step 3: Processing
After your payment is verified, your order status may show “This order cannot be paid for.” This means FTT has received your payment, and you are now in the queue for your accounts to be provisioned. Please be patient during this stage and avoid emailing staff regarding your order status.
Step 4: Order Completion
Once your order is processed, you will receive your login credentials. Before you can use your account, you need to activate it on R | Trader Pro. For detailed instructions on how to activate your account, refer to this article.