Rithmic Outage Update – Tuesday, 16th July, 2024
We have confirmed that trading venues are back online, including Rithmic. It is safe to trade.
Rithmic Outage Update – Monday, 15th July, 2024
As of approximately 1:10 PM EST today, Rithmic, Fast Track Trading’s (FTT) main platform, experienced a significant issue. This has impacted many trading accounts.
Impact on Trading Accounts
- Accounts Blown Prior to 1:10 PM EST: Unfortunately, if your account was liquidated before 1:10 PM today, no adjustments will be made. We have taken snapshots of all account histories up to that point.
- Other Accounts: For all other accounts, we have recorded losses and will restore balances to what they were around noon today.
- Profitable Accounts: If you made a profit today, your account balance will not be adjusted, and you will retain your profits. However, today will count towards your 5 or 10 day payout periods.
Position Liquidation
To protect our traders and the firm, all positions were liquidated after 2:00 PM EST. If you open a trade before receiving confirmation that all systems are operational again, you forfeit any right to credits and account protection regarding the issue.
Official Update from Rithmic
– This was provided by our official contact at Rithmic
“Connection to one of our network centers located in NJ has been lost as a truck collided into a utility pole, knocking out a major fiber trunk of a major data center. We will keep you updated as we have more information.”
We will continue to monitor the situation and provide updates as we receive more information from Rithmic.
What to Do Next
Please refrain from opening any new trades until we confirm that all systems are back to normal. We will notify you on the Discord Server as soon as we have more information and the issue is resolved.
Thank you for your understanding and patience during this time.